Tour Terms & Conditions

GENERAL

The Rugby League Experience is a brand name of Experience Sport UK Limited [ABTOT member 5608, ATOL member 12721]. All terms and conditions will refer to Experience Sport!

• The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all rights applying to packages.
• Prices and availability are subject to confirmation at the time of booking and are correct at the time of printing.
• Passengers with disabilities are welcome providing a paying companion capable of providing all assistance accompanies them.
• No traveller will be permitted on tour or continue on tour if their physical or mental state, or behaviour, or hygiene in the opinion of the tour operator or its agents makes them objectionable to the tour party as a whole.
• All travellers must behave in a socially acceptable and legal manner.
• Unless started specifically on a tour, all prices are in GBP£

YOUR BOOKING

• Your booking is only guaranteed after payment has been made.

DEPOSITS/PAYMENTS/CANCELLATIONS/REFUNDS

• Full payment must be made at time of booking unless specified on a particular tour page.
• For cancellations, the following fees apply:
  • Up to 60 days prior to tour commencement – loss of deposit.
  • 60 – 20 days prior to tour commencement – further 20%.
  • Less than 20 days to tour commencement 100% of tour cost.
• Passengers will not be entitled to a refund for any unused services.
• Passengers will not be entitled to a refund for any unused services after commencement of tour.
• TRAVEL INSURANCE IS RECOMMENDED

CHANGES

• Due to the specific nature of the tour, Experience Sport! reserves the right to change any element of the tour to another day or time without notice. If any element of the tour is cancelled by Experience Sport! for any reason, Experience Sport! will reimburse the passenger the cancelled portion of the tour.
• All arrangements booked for the passenger have been made on prices at the time of booking and are subject to change in accordance with advice from the service provider regarding changes to airfares, fluctuation of exchange rates, increased levies to service providers or variations in the itinerary caused by cancellations or curtailment of services or rescheduling. The passenger agrees to pay any such additional charges prior to ticketing and travel departure.

AMENDMENT FEES

• A fee of £50.00 per booking per amendment will be charged after the originally requested itinerary has been confirmed, in addition to any fees imposed by the airlines/service providers.
• Amendments requested after the final payment has been made and travel documents issued may have additional fees applied by the airlines/service providers.

TRAVEL INSURANCE

• We strongly recommend travel insurance to cover unexpected losses, damage or theft and expenses such as hospital or medical.

ADDITIONAL SERVICES

• Items not included in the itinerary such gratuities, laundry, meals and drinks except as specified, etc. are the responsibility of the passenger.

DISCLOSURE OR PERSONAL INFORMATION

• The passenger consents to provide personal details to Experience Sport Travel and for that information to be used where necessary in order to make airline and other travel arrangements on their behalf.

RESPONSIBILITY

• Luggage and Personal effects are at the owner’s risk and Experience Sport! accepts no responsibility for any loss or damage to the passenger’s personal luggage or effects. Travel Insurance is highly recommended.
• Experience Sport Travel is the tour operator and acts only as agents for passengers in the making of arrangements with transport carriers, hoteliers, restaurants and other service providers for the tour. As a result we cannot accept responsibility for any injury, damage, loss, delay, change of schedule, irregularity, additional expense or liability, sickness or death caused to any person or property caused directly or indirectly by the omissions or default, negligent or otherwise of those providing the transport, accommodation or other services in connection with the tour, or other events that are beyond their direct control such as but not limited to war, flood, fire, civil disturbances, acts of god, acts of government or other authorities, accidents to or failure of machinery or equipment or industrial action, theft, epidemic, quarantine, medical, customs or other regulations, delay or cancellation or changes in itinerary or schedules, improper or insufficient passports or visas or other documents. This agreement constituted by the terms and conditions contained in this document are governed by the laws of the United Kingdom.
• Tickets purchased on your behalf to any event are not refundable under any circumstances.
• Experience Sport! accepts no responsibility for the loss, theft, destruction or misplacement of any tickets regardless of the reason.

YOUR ATOL FINANCIAL PROTECTION

• Your Financial Protection. When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
• We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
• If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
• Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking terms & conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk/ATOLCertificate